Privacy Policy

 

This privacy statement aims to give you information on how Energy Tariffs compile and process your personal data. This includes any data you may provide through our website when you fill in any website forms or contact us via the website. It is not intended to override the other privacy notices

1) Inform us if have current changes:

 

The personal data we hold about you must be accurate and current. Please keep us notified if your data changes during your relationship with us.

Third-party links:

 

Our website may include links to third-party websites, applications, and plug-ins. Accessing those links or enabling those connections may permit third parties to collect or share data about you. Energy Tariffs do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2) The Data we collect about you:

Personal Information means any details about someone from which the individual can be recognised. Anonymous data does not include data whose identity has been removed.

We might collect, store, use and transfer different kinds of personal data about you, which we have grouped as follows:

IDENTIFY DATA contains first name, last name, username or similar identifier, marital status, title, and date of birth.

CONTACT DATA includes email, billing address and contact number.

PROFILE DATA your profile data includes your username, password, interests, preferences, and feedback

FINANCIAL DATA has bank account details.

TECHNICAL DATA contains internet protocol (IP) address, your login data, browser type and version, location and time zone setting, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access

USAGE DATA  contains details about how you use our website and products

MARKETING & COMMUNICATION DATA includes your choices in receiving marketing from us and our third parties

Additionally, we also collect, use and convey AGGREGATED DATA  such as demographic or statistical data for any objective. However, we do not collect any SPECIAL TYPE OF PERSONAL DATA about you that includes information about ethnicity, philosophical beliefs or religion, political opinions, trade union memberships, information about your health or any genetic data.

If you fail to provide personal data

If you fail to provide personal data

When we need your personal data from you under a legal requirement, or under the terms of a contract we have with you, and you fail to provide it when requested, we may not be able to perform the contract (e.g. to provide you with services). Our products and services may have to be cancelled in this case. However, we will let you know at that time if this is the case.

3) How we Collect your Personal Data

 

We use various methods to gather data from and about you including through:

DIRECT: You may provide us with your Identity, Contact and Financial Data by filling in forms or communicating with us by phone or email:

Following are the personal data that includes:

When you use our services or products

Register on our website, create an account or subscribe to our publications.

Enter into a survey or when you give us feedback.

Automated technologies or As and when you interact with our website, we might automatically collect Technical Data about your equipment, browsing patterns and actions. We gather this personal data using server logs, cookies, and other comparable technologies. We may also acquire Technical Data about you if you visit other websites using our cookies.

Third Parties or Available Publicly:

 

We may acquire personal data about an individual from different third parties and public sources as set below:

• Technical Data from the following parties:
  • energy suppliers;
  • data aggregators;
  • analytics providers; and
  • search information

• Financial, Contact and Transaction data from providers of technical and payment services;
• Identity the Contact Data from publicly available sources

4) Using your Personal Data:

We will only use your data when the law allows us to. Most commonly, following circumstances, we will use your personal data:

• Where we require to fulfil the contract we are about to enter into or have entered into with
• Where it is necessary for our legitimate claims (or those of a third party) and your interests and fundamental rights do not override those
• Compliance with a legal or regulatory requirement

We do not rely on approval as a legal basis for processing your data other than mailing third-party direct marketing communications to you via email or text message. You hold the right to cancel consent to marketing at any time by contacting us.

We will use your data for the following purpose:

Below, we have set out a table format, describing all the ways we plan to use your personal data and the lawful bases we rely on to do so.

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legit interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

You may contact us if you need details about the specific legal ground we are relying on to process your data where more than one ground has been set out in the table below.

 

For Marketing

We aim to provide you with options about specific personal data uses, specifically around marketing and advertising:

Promotional offers from Energy Tariffs:

In order to determine what we think you may want or need, we may use your Identity, Contact, Technical, Usage, and Profile Data. Our marketing process determines which products, services, and offers are relevant to you.

You will receive marketing communications from Energy Tariffs, if you have requested information from us and, in each case, you have not opted out of obtaining that marketing.

Opting out

You can stop us or third parties at any time not to send marketing messages.

When you opt-out of receiving these marketing messages, this will not apply to personal data provided to us during product/service experience or other transactions.

 

Marketing from Third-party

Your personal data will not be shared with other companies outside the Energy Tariffs without your express opt-in consent.

 

Cookies

You can refuse or set your browser cookies or alert you when websites set or access cookies. If you disable cookies, please note that some parts of our website may become inaccessible or not function properly.

For more information about the cookies we use, please see our cookie policy.

Change of Purpose:

Your personal information will only be used for the purpose it was collected. However, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. Explain how the updated purpose is compatible with the original purpose by asking for an explanation.

5) Disclosures of your Personal Data:

 

We may have to share your personal data with the parties set out below for the purposes:

• External Third Parties as set out in the Glossary.
• Internal Third Parties as set out in the Glossary.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we might strive to reach other businesses.