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Frequently Asked Questions

What is letter of authority and why do you need that?

A letter of authority is a document that gives us the right to correspond with energy suppliers on your behalf. Sometimes we need a letter of authority (LOA) for some contracts to collate, consumption and contractual information before we are able to provide any prices. A signed letter of authority does not give us the ability to sign contracts on your behalf or lock you into any contracts. It does not obligate you in any way.

Should I not go directly to an energy supplier?

You may feel that going directly to an energy supplier cuts out the ‘middleman’, but in the case of energy procurement, this doesn’t actually benefit your business.As specialised intermediaries, we will likely be able to procure better rates that are better suited to your requirements. And, if you have any issues. We receive rates which are often not available to the public.We negotiate some rates which are exclusive_especially for larger contracts

I’ve received the renewal offer from current supplier, what should i do?

Check the prices available from us and compare them to your renewal offer. 99% of the time, our prices will be more competitive than your renewal offer – ensure you write to your supplier rejecting the offer.

Why do you need to see a copy of my bill?

Your business electricity or gas bill shows us a unique meter reference number (10 digits ‘MPR’ for business gas or a 21 digit ‘MPAN’ for business electricity) which tell us what kind of meter you have, which supply area you are in. It ensures that we quote you the correct energy prices.

How long will it take to switch supplier?

It takes approximately 4-6 weeks to switch suppliers and we will oversee the whole process on your behalf. Rest assured, your supply cannot be cut-off as a result of switching! We will keep you up to date at each stage,we will also be there for you throughout the term of the contract and, significantly, offer you a renewal reminder to ensure that you always have the freedom to choose the cheapest electricity / gas option at the end date.

Can I still get a good deal if my business has bad credit?

Yes it’s possible – Some mainstream energy supplies may offer inflated rates or turn you away altogether.So it’s still possible to find a favourable deal for your commercial energy despite your adverse credit. There are some suppliers who specialise in customers with credit issues.

Our expertise

We truly understand the energy market. We work with all the major energy suppliers giving you the best possible choice and ensuing you understand the options on a like-for-like basis and we Compare energy suppliers UK

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